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How to cancel your subscription

If you need to cancel your paid subscription entirely (going to Free or leaving the platform), here’s how.

Cancellation flow

  1. Dashboard → Settings → Membership
  2. Click “Cancel subscription”
  3. Optional: tell us why (the form is free-text and helps us improve)
  4. Confirm

Your paid tier remains active until the end of the current billing period. Then your account drops to Free.

What stays

  • Your account and login
  • Your public profile (it doesn’t disappear — Free profiles stay public)
  • Your books, episodes, reviews, earnings (some hidden if over Free limits)
  • Your invite link

What changes at the end of the cycle

  • Tier-gated features stop working (One-Sheet, custom domain, video embeds, etc.)
  • Profile drops to Free limits (1 social link visible, no book section, short bio only)
  • Verified badge disappears unless you’ve earned it independently
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You don't have to cancel to leave

If you just want a break but plan to come back, downgrading to Free preserves your account at no cost. Your full profile data stays in the system, just hidden behind Free tier limits. Re-upgrading later restores everything instantly.

If you want to fully delete the account

Cancellation is different from deletion. Cancelling keeps your data; deletion removes it. To fully delete, see the “Delete my account” article in the Account & Technical category.

Refund eligibility

Cancellation is separate from a refund. All paid plans have a 7-day refund window from initial purchase — see the next article for details.