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Browse 84+ articles on getting started, your profile, the affiliate program, and everything else. Or search to jump straight to your answer.
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8 categories · 84 articles
Getting Started
Complete your profile, log in, learn the basics. Read this first.
8 articlesYour Profile & Public Page
Edit bio, photos, books, episodes, social links, custom domain.
12 articlesAffiliate Program & Earnings New
Earn $100 per VIP invite. Share link, track earnings, see payouts.
15 articlesReader Leaderboard
Submit reviews, earn badges, climb the leaderboard.
10 articlesMembership, Billing & Plans
Upgrade, cancel, refunds, invoices, payment methods.
12 articlesEvents & Episodes
How to participate, record, submit, and replay episodes.
10 articlesAccount & Technical
Login issues, password, email preferences, privacy, troubleshooting.
12 articlesCommunity & Etiquette
Code of conduct, cross-promotion, reporting, the team.
5 articlesMost read
Top questions members ask
01
How to submit a book review
Reader Leaderboard · 3 min read
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02
The four tiers compared (with feature matrix)
Membership, Billing & Plans · 6 min read
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03
Refund policy
Membership, Billing & Plans · 4 min read
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04
What is The Smile Channel and how does it work?
Getting Started · 4 min read
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05
How your public profile page works
Your Profile & Public Page · 4 min read
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06
How your reviews link to author profiles
Reader Leaderboard · 2 min read
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